Shipping policy
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Domestic (U.S.): 3–7 business days
- International: 7–21 business days
Delivery times are estimates and may vary depending on carrier delays or external factors.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Incorrect Addresses
Please ensure your shipping address is correct at checkout. Melanin Rich Art is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Melanin Rich Art is not responsible for lost or stolen packages once marked as delivered by the shipping carrier. Please contact the carrier directly for assistance.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging. We will work with you to resolve the issue.
International Shipping
Customers are responsible for any customs fees, duties, or taxes required by their country.
Digital Products
Digital downloads are delivered instantly after purchase and are not shipped physically.
Contact
For any shipping-related questions, please contact us through our website.